Fabric conditioner runs directly down into the washer - dryer’s drum

Resolution

If fabric conditioner runs directly down into the washer - dryer’s drum, refer to the suggestions below for step by step instructions.

Cause:

  • Putting too much fabric conditioner into the compartment
  • Pushing the detergent drawer too hard
  • Dirt / residue in the dispenser drawer

Solution:

  • Follow the instructions from the user manual to avoid overfilling the compartment
  • Gently close the detergent drawer at the start of every wash cycle
  • Clean the dispenser drawer as instructed in the user manual

Fabric conditioner will be siphoned off from the detergent drawer into the drum.

  • These channels may be clogged.
  • To unclog them, flush the channels through and clean them with lukewarm water and a brush.

If the detergent drawer is opened at the start of a cycle, the fabric conditioner flows directly into the drum while the water is filling up.

  • It can be checked only after the second time when water fills up.
  • Up to this point the fabric conditioner should be there.

The maximum level of fabric conditioner is indicated on the lid.

Was this article helpful?

Book a service

Having issues with your appliance? Book a reliable and professional service from our expert technicians to get your product up and running.

Book a service

Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.

To the online shop
Fabric conditioner runs directly down into the washer - dryer’s drum | Zanussi