Robotic vacuum detects and avoids nonexistent obstacles

Resolution

Issue:

• Robotic vacuum detects and avoids nonexistent obstacles

Applies to:

• robotic vacuum

Resolution:

1. The robotic vacuum's sensors may be confused by glossy floors and/or strong sunlight.

2. Thick or high-pile carpets can cause this problem as well.

3. If the robot regularly displays this behavior, we recommend contacting an Authorized Service Center.