Washer-dryer emits noises and shakes while spinning

Issue

• Washer-dryer emits noises and shakes while spinning
• Washer-dryer is noisy
• Washer-dryer is too loud during the cycle
• Washer-dryer vibrates

Applies to:

• Washer dryer

Resolution

If your washing machine / washer-dryer makes loud noises during the spin cycle, if the washing machine shakes excessively when spinning, or if the washer-dryer vibrates and moves across the floor, the issue is often caused by transit bolts not being removed, an unlevel installation, an unbalanced laundry load, loose hoses, or small objects trapped in the drum or filter.

Typical signs include:

• Loud banging, knocking, or thumping noises during spin
• Excessive vibration or shaking of the washing machine
• The washing machine moves across the floor during operation
• Rattling sounds from hoses or the rear of the machine
• Coins, buttons, or other small objects heard inside the drum
• Increased noise only at high spin speeds

Start by checking the most common causes of the problem. In many cases, the issue can be resolved without service.

1 Verify that all transit bolts have been removed if the washing machine was recently installed.

2. Check that the washing machine is standing level on a solid, stable floor and adjust the feet if necessary.

3. Make sure that all the hoses are securely fitted and attached to the back of the appliance’s housing.

Loosely fitted hoses can vibrate against the appliance during spinning, producing a “knocking” noise.

4. Check if the laundry is loaded correctly and make sure that there is no fabric caught between the door and the drum.

5. Check the filter if the machine has one that is visible.

Loose coins, lighters, buttons or other small objects can get stuck in the drain filter. You can get instructions on how to clean the filter from the user manual.

6. Check the holes for loose straps from bras in the drum / between the drum sections.

7. Check if the noises are not the result of normal appliance operation.

Normal noise – can occur anywhere during a wash. This noise can be caused by buckles and zips knocking against the window, vibrations during spinning, the pump and motor running, water inflow during filling cycles, a heating element which is warming up, fans operating during drying cycles (washer dryers only), beeps coming from the electronics when changing cycle, starting and ending a wash.

Remember: A single item can make the appliance unbalanced during spinning in the same way as an overloaded drum can.