What information is needed before arranging a repair?
Where the data plate is located?
What information the data plate contains?
Where can I find appliance's PNC number?

Question

Accepted Answer

1. When contacting us, please have the following information to hand. You will find this information on the manufacturer’s data plate:

Data plate with the model number, product number (PNC), ELC and serial number:

1. Model number

2. Product Number Code (PNC)

3. ML Code

4. Serial number

2. Data plate locations are as follows:

	Microwave: at the back of the appliance
	Cooker Hood: near the motor, behind the filter
	Oven / Cooker: around the door cavity
	Washing machine (Front-Loader): Behind the appliance door or behind the filter door
	Washing machine (Top-Loader): Behind the appliance door or behind the filter door
	Dryer: Behind the appliance door
	Vacuum cleaner: on the underside of the appliance
	Dishwasher: on the corner of the door
	Hob: on the underside of the appliance
	Refrigerator/Freezer/Fridge freezer: Inside on the side
	Chest Freezer: on the underside of the door

Where can I find appliance's PNC number?